{"id":11274,"date":"2021-05-05T12:33:08","date_gmt":"2021-05-05T11:33:08","guid":{"rendered":"https:\/\/woocommerce-587295-4567585.cloudwaysapps.com\/?page_id=11274"},"modified":"2021-12-07T17:56:19","modified_gmt":"2021-12-07T16:56:19","slug":"assistenza-clienti","status":"publish","type":"page","link":"https:\/\/prod.baredev.com\/en\/assistenza-clienti\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<h2>Customer Service<\/h2>\n<p>Our team is always ready to help you.<\/p>\n<h6>Frequently Asked Questions (FAQ)<\/h6>\n<h2>Orders and Shipping<\/h2>\n<p><a href=\"\">When will i receive my order?<\/a><\/p>\n<p>Nella maggior parte dei casi, salvo imprevisti, l\u2019ordine viene consegnato in 24\/72 ore, per maggiori informazioni, puoi visitare la pagina <a href=\"http:\/\/localhost:8080\/spedizioni-e-tariffe\/\" target=\"_blank\" rel=\"noopener\"><strong>Shipping and Rates<\/strong><\/a><\/p>\n<p><a href=\"\">How do i create an account?<\/a><\/p>\n<p>You can create an account by visiting the page <strong><a href=\"http:\/\/localhost:8080\/my-account\/\" target=\"_blank\" rel=\"noopener\">My account<\/a><\/strong>, oppure durante il checkout, selezionando l\u2019opzione \u201c<em>Create an account?<\/em>\u201c.<\/p>\n<p><a href=\"\">How can I track my shipment?<\/a><\/p>\n<p>You can track your shipment via the page <a href=\"http:\/\/localhost:8080\/my-account\/orders\/\" target=\"_blank\" rel=\"noopener\"><strong>My orders<\/strong><\/a>, or, if you are not registered, through the <a href=\"http:\/\/localhost:8080\/order-tracking\/\" target=\"_blank\" rel=\"noopener\"><strong>Shipping Tracking<\/strong><\/a>.<\/p>\n<p><a href=\"\">Shipping for what amount is free?<\/a><\/p>\n<p>For the moment we are not yet able to offer free shipping. If you want to know what the transport costs are, you can visit the page <a href=\"http:\/\/localhost:8080\/spedizioni-e-tariffe\/\" target=\"_blank\" rel=\"noopener\"><strong>Shipping and Rates<\/strong>.<\/a><\/p>\n<p><a href=\"\">Where should the Promotional Code (Coupon) be entered?<\/a><\/p>\n<p>Discount codes must be entered on the page <a href=\"http:\/\/localhost:8080\/carrello\/\" target=\"_blank\" rel=\"noopener\"><strong>Shopping cart<\/strong><\/a> or on the page <a href=\"http:\/\/localhost:8080\/checkout\/\" target=\"_blank\" rel=\"noopener\"><strong>Checkout<\/strong><\/a>.<\/p>\n<p><a href=\"\">What are the payment methods?<\/a><\/p>\n<p>You can pay via <strong>Paper<\/strong> or <strong>Paypal<\/strong>. Only for orders over 10.01 Kg it is possible to pay in <strong>cash on delivery<\/strong> with a supplement of \u20ac 5.00.<\/p>\n<p><a href=\"\">Is there a minimum spending limit?<\/a><br \/>\nNo,&nbsp;\u00e8&nbsp;possibile&nbsp;acquistare&nbsp;liberamente&nbsp;tutti&nbsp;i&nbsp;prodotti&nbsp;senza&nbsp;dover&nbsp;raggiungere&nbsp;una&nbsp;spesa&nbsp;minima.<br \/>\n<a href=\"\">Do you also ship to Europe?<\/a><\/p>\n<p>Spediamo in tutta Europa, i costi di spedizione e i tempi di consegna variano a seconda dell\u2019indirizzo di consegna.<\/p>\n<h6>Post Purchase<\/h6>\n<h2>Withdrawal and Warranties<\/h2>\n<p><a href=\"\">The goods received are damaged, what should I do?<\/a><\/p>\n<p>If you receive a visibly damaged package, please accept the goods with reserve.<\/p>\n<p>If there is any damage, please send us as soon as possible:<\/p>\n<ul>\n<li>Foto dell\u2019imballo esterno ed interno<\/li>\n<li>Foto dell\u2019etichetta di spedizione<\/li>\n<li>Photo of the damaged goods<\/li>\n<li>Foto della conferma d\u2019ordine<\/li>\n<\/ul>\n<p>all\u2019indirizzo <strong><a href=\"mailto:spedizioni@opusgroupsrl.com\">spedizioni@opusgroupsrl.com<\/a><\/strong> or through <strong><a href=\"https:\/\/api.whatsapp.com\/send?phone=3908231444406&amp;text=Ho%20ricevuto%20l&#039;ordine%20danneggiato.\" target=\"_blank\" rel=\"noopener\">Whatsapp<\/a><\/strong><\/p>\n<p><a href=\"\">Can i make a return?<\/a><\/p>\n<p>In case of purchase of food products, it is not possible to return the goods <em>(See Normative References)<\/em>.<\/p>\n<p>Per tutti gli altri prodotti hai 14 giorni se vuoi restituire la merce. Le spese di trasporto in caso di ripensamento sono a carico dell\u2019acquirente, per maggiori informazioni puoi consultare le nostre <a href=\"http:\/\/localhost:8080\/condizioni-generali-di-vendita\/\" target=\"_blank\" rel=\"noopener\"><strong>General conditions of Sale<\/strong><\/a><\/p>\n<p>Normative requirements:<br \/>\nLegislative Decree 06\/09\/2005, n. 206 Consumer Code<br \/>\nLegislative Decree 21\/02\/2014, n. 21.<\/p>\n<p><a href=\"\">Can I refuse a cash on delivery package?<\/a><\/p>\n<p>In case of purchase of food products with cash on delivery method, the customer is obliged to accept the goods, since the package cannot be returned, so if there is a refusal of the package, the customer will be prosecuted.<\/p>\n<p>If you change your mind, please contact us promptly.<\/p>\n<p>Normative requirements:<br \/>\nLegislative Decree 06\/09\/2005, n. 206 Consumer Code<br \/>\nLegislative Decree 21\/02\/2014, n. 21.<\/p>\n<h2>You did not find what you were looking for?<\/h2>\n<p><a href=\"http:\/\/localhost:8080\/contattaci\/\" role=\"button\"><br \/>\nContact us<br \/>\n<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Assistenza Clienti Il nostro Team \u00e8 sempre pronto ad aiutarti. Domande Frequenti (FAQ) Ordini e Spedizioni Quando ricever\u00f2 il mio ordine? Nella maggior parte dei casi, salvo imprevisti, l\u2019ordine viene consegnato in 24\/72 ore, per maggiori informazioni, puoi visitare la pagina Spedizioni e Tariffe Come faccio a creare un account? Puoi creare un account visitando [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth-no-heading.php","meta":{"inline_featured_image":false,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","footnotes":""},"class_list":["post-11274","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/prod.baredev.com\/en\/wp-json\/wp\/v2\/pages\/11274","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prod.baredev.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/prod.baredev.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/prod.baredev.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prod.baredev.com\/en\/wp-json\/wp\/v2\/comments?post=11274"}],"version-history":[{"count":1,"href":"https:\/\/prod.baredev.com\/en\/wp-json\/wp\/v2\/pages\/11274\/revisions"}],"predecessor-version":[{"id":40738,"href":"https:\/\/prod.baredev.com\/en\/wp-json\/wp\/v2\/pages\/11274\/revisions\/40738"}],"wp:attachment":[{"href":"https:\/\/prod.baredev.com\/en\/wp-json\/wp\/v2\/media?parent=11274"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}